Frequently Asked Questions
Jacksonville Beach Appliance Repair Service
If you are in need of help from a skilled and organized team of
Jacksonville Beach appliance repair technicians at Atlantic Coast Appliance, we are here to assist you. During
over 30 years of service, we have repaired over 100,000 appliances for
customers throughout Jacksonville, the beaches, and Ponte Vedra. Our work
comes with a 100% satisfaction guarantee. We have included a list of commonly
asked questions below about our services and appliance repair, but if
you did not find what you are looking for, please feel free to
contact us at any time!
Which kinds of appliances can your company repair?
At Atlantic Coast Appliance, our Jax repair technicians can handle virtually
any kind of home appliance that you need help with. We frequently repair
ovens, ranges, dryers, washers, refrigerators, freezers, dishwashers and
more! If you are interested in inquiring about a specific type of appliance
repair not mentioned here, please call us at (904) 479-1398.
Does Atlantic Coast Appliance purchase any appliance, used or new?
We cannot purchase any new or used home appliances. We can only provide
I would like to make an appointment, how do I schedule one?
You can easily arrange for an appointment by contacting us online or calling
us at any time. We are able to schedule an appointment within a two to
three hour space of time. 15 to 30 minutes before your appointment time,
we will give you a courtesy call to notify you that a technician will
soon arrive at your home. Our staff is always available to provide you
with any other information.
How are your prices determined?
We determine our prices based on the Major Appliance Service National
Price Guide. However, we always strive to offer our customers competitive
prices, so we generally charge 15% lower than the standard rates. During
your service call, we charge for diagnostic services and a price quote
for the required repairs. We are happy to waive this fee if you decide
to purchase an appliance repair from our technicians.
How do I know when it's time to get my appliance repaired?
If you aren't certain whether your appliance needs repairs or not,
our technicians would be happy to assist you with running diagnostics.
Our team is certified and we have over three decades of experience, during
which we have repaired more than 100,000 appliances. After the diagnostic
tests are complete, we can give you a written price quote. This will help
determine if you need a repair, or if the appliance needs to be entirely
replaced. In the case that the repair fees will exceed the price of purchasing
a new appliance, we will inform you of the most cost-effective solution.
If you choose to have our team repair your appliance, we will waive the
service call fee for you.
Do I need to be at home an available for a call during my appointment?
Yes. Our team of technicians is only allowed to come to your home if someone
is present to let us in. This is why we require your presence during our
appointment time. If you are unable to make it to the appointment, please
notify us as soon as possible and we can reschedule the appointment for
a more convenient time.
Is it possible for me to create an account for billing after service?
We make use of billing accounts only with clients whom our company holds
a longstanding history with. If you are interested in arranging for a
billing account, your company is required to complete a credit application,
which will in turn be approved by our billing department. If you have
any further inquiries on this subject, please contact our team at any
time and we will be happy to provide you with the answers you need.
Is it possible to have my appliance repaired on the same day as the service call?
Our trucks are equipped with modern parts for all major home appliances.
In the case that we do not readily have a part available in our inventor,
another appointment will need to be scheduled. Most parts that must be
ordered arrive within one to five business days.
If a technician must order a part and then return for repairs, will I be
Absolutely not, there will be not be any repeat charges in this case.
Where can I find your company online?
Need help from a skilled Jacksonville appliance repair technician? Request a quote
We also serve Jacksonville Beaches & Ponte Vedra.