Hear what our customers are saying about Atlantic Coast Appliance. When
you come to our Jacksonville Beach appliance repair experts, you won't
be disappointed. Whether you need repair work for your refrigerator, dishwasher,
oven, or some other home appliance, we are here to set things right! Contact
us today to request a service.
We will continue to use Atlantic Coast Appliance.
We used Atlantic Coast Appliance for the first time this week. They showed up on time, promptly diagnosed the problem and repaired it just for the cost of the service call, no additional charges. We had previously used another appliance company, but last time they were they were very expensive. We will continue to use Atlantic Coast Appliance.
- Karen W.
Thanks for the great service.
Very helpful and patient staff. They were able to locate and verify a hard to find replacement part to repair a microwave, thus preventing it ending up in the landfill and saving us the cost of a new unit. This shop will be our go-to for any future appliance needs. Thanks for the great service.
- Jax C.
I would definitely recommend Atlantic Coast Appliance!
I called for service in the morning and someone was out that afternoon. He was able to diagnose the problem and ordered the part and was out the next day and fixed it. I would definitely recommend Atlantic Coast Appliance.
- Janet K.
Thank you for being there for me.
I just want to take time to thank you for turning what I thought was going to be a very inconvenient and expensive refrigeration problem into a almost no hassle experience. First of all your response time was almost immediate, who ever does that anymore!!! You sent a total pro , Eric, who came in, assessed the problem, calmed me down, had the part with him & had it repaired with no drama in about an hour!!! He even helped me move & pack the frozen foods, because I had no help & he was so respectful & neat as a pin. Your receptionist was equally as helpful. Your honesty in not trying to sell me another piece of equipment & assuring me that my fridge was repairable & probably better built than some the new "computer" driven stuff just shows how much integrity you have. I couldn't believe that you answered your phone while you were on your way to enjoy an outing with your granddaughter!!! & offered to make a special trip to the shop upon your return,if I needed you to. Just know that you are part of my "home repair team" from now on. I am also a Realtor and will be totally comfortable referring my clients & associates to you. Again, thank you for being there for me. You are Awesome!!!!
- Patricia H.
Very professional,knowledgeable and timely. Would highly recommend their service. Aaron was extremely helpful.
They diagnosed and repaired my refrigerator at a very reasonable price and with a very quick part turnaround. Bill was very professional as well as personable and really knew what he was doing. I have no doubt I will use them for my future appliance needs.
- Jason A.
Great next-day service.
Bill Grey, Eric and their team are fantastic! Our oven stopped working 4 days before Thanksgiving. I called Bill after hours on his cell phone and he scheduled a tech to come by the next day to diagnose the problem. The tech had parts available and we were up an running! Great service!
- Richard S.
Prompt and professional service!
We met Bill a few years ago after having trouble with our refrigerator, he came out promptly and has been our only go to since! My husband and I not only call on him for our needs but refer Atlantic Coast Appliance to our Family & Friends as well! If you want prompt, and professional service, call Atlantic Coast Appliance ASAP, you will not be disappointed!
- Karla M.
Honest company and work.
We appreciated Joe and his quick, clean, honest work.
- Savannah B.
Keith went above and beyond to fix our range.
Called ACA to come out and take a look at my Samsung range that failed during a self-clean cycle. Keith, the technician, was very professional and knowledgeable. It took him maybe five minutes of troubleshooting and asking questions to determine that a safety fuse had overheated and blown. He replaced the fuse and even went the extra length to ensure that the fuse he was installing was rated correctly for my appliance's self-clean temperature as the fuse was technically for another brand of appliance, but is still the same electrical component required. He offered to order the official Samsung fuse and come back out to replace it. Very pleased with their service and will call them again for appliance issues.
- Cole H.
Very helpful local parts dealer!
This is my new go-to appliance parts dealer in town. I've been a couple times picking up parts for random issues with my home appliances. Each time, they are very helpful with helping me find which part i need, and they are always reasonably priced. 5+ stars!!
- Mike S.
Always on point with their work.
I had trouble with a 25 year-old dryer no longer tumbling and these guys were top notch on talking to me about the repairs and were on time and on point when it came to the on-site work. I'd definitely call on them again!
- Mike L.
Wealth of experience.
They can always find the parts you need and they have some great service technicians with a wealth of experience.
- Chuck M.
All of the right qualities.
I have used them twice and been very happy with their work. I called them on Thursday and a tech was here the next day. Reasonable prices, friendly, answered all my questions and local! I highly recommend them!
- John H.
Very satisfied customer.
Very satisfied customer. Called with an emergency outage of my refrigerator. Service was very prompt and as promised. Aaron came out, diagnosed the issue quickly, and ordered the part for overnight delivery. Follow-up appointment to replace the faulty board was very timely, professional and remedied the problem. Highly recommend Atlantic Coast Appliance and will be using them going forward. Thanks Aaron also for your courteous, professional service and for your good sense of humor!
- Bill B.
Even better than before!
The new (two years or so) Atlantic Coast Appliance is even better than the previous one. They went over and above to make the installation of the refurbished Maytag washer I bought from them a success. While the technician was here, he noticed that the hose for my dryer was cracked and replaced it at no extra cost.
- Mary E.S.
Timely response and follow up.
Joe Cantu came out on 3/1 to repair our refrigerator. He had been to the house earlier when he quickly and accurately diagnosed the problem. The parts came in and he returned as scheduled. The frig is working perfectly. He did call later the same day to see if everything was working. Joe is a very professional, courteous and efficient appliance repairman. I highly recommend Atlantic Coast Appliance and Joe Cantu.
- Marie L.
Will definitely use them again!
Excellent service. My washing machine was leaking. Eric came out diagnosed the problem and in less than 2 days the part arrived and it was fixed. He was prompt, courteous and called prior to arriving so that we would be ready. Thank you.....some definitely will use them again.
- Olga R.
Thank you, Arron!
Excellent service, great follow up. Timely repair, Arron was terrific. Will definitely use them again if needed.
- George F.
Best customer service from start to finish.
We couldn't have asked for better customer service. Anna & Cara were very helpful over the phone, and our service technician, Joe, was amazing! Joe was extremely knowledgeable and courteous, and it was a breath of fresh air to know that we were getting such great service at a very reasonable price. We highly recommend Atlantic Coast Appliance & plan to use them for all of our appliance needs in the future!
- Traci C.
Great source for parts.
Great place if you need the right part now. They were very helpful and knew right away what part I needed. Go to them for all your parts because you don't want to be like me and order 3 different dryer belts just to save a couple of dollars only to have Mt.Clothsmore stacking up because you have to keep waiting days for the right belt to be delivered. They are very knowledgeable and will make sure you are taken care of.
- Marcus F.
Joe Cantu exhibited outstanding customer service. He identified the problems with the Cooktop Stove, Washing Machine and within two days ordered a part and repaired the Dishwasher. Time was important as I had a sale pending on my property and his service ensure a timely closing. He kept me informed and I highly recommend Joe and Atlantic Coast Appliance.
- Lee B.
The real deal.
This company is the real deal. Joe and Aaron are as talented as you get and really know Samsung Appliances. After dealing with Lakes Electronics who are rude and ill trained, it was a pleasure to work with a real talented group of people. Samsung's quality is not stellar as most think and you really should not have to put $700.00 in a two year old refrigerator. I will definitely use Atlantic Coast again and will recommend them to our neighbors.
- Charles M.
Timely service and fast resolutions!
I called four different repair people over the last month, including two very big named ones that advertise on TV all the time, trying to get my washing machine repairs. Three of the four confirmed their appointments the day before they were supposes to show up…but Atlantic Coast Appliance was the only one that actually came. With in 15 minutes he was able to identify the issue and had it resolved in less then an hour. They did a great job, I wish I had tried calling them first….thank you!!!!
- Jonathon K.
Clean, courteous and knowledgeable.
Joe came to repair a long standing dishwasher problem. He was clean, courteous, and knowledgeable. Came as scheduled and called first to confirm. We're very satisfied with Atlantic Coast.
- Bob G.
Very satisfied with this company!
We had service from Atlantic Coast Appliance and tech was Joe Cortez. He was excellent, prompt and courteous and explained all the procedures to solve our problem. We are very satisfied with all our interactions with this company.